Telecom self-care for mobile customers
The app gives customers a single place to check balance, view remaining data, browse offers, recharge, transfer mobile credit, and contact support.
Product Detail
Friendi Mobile
Friendi Mobile is a telecom self-care app and rebranding project for Virgin Mobile Oman, focused on giving prepaid customers a clearer way to manage their mobile account from one app.
Bluethroat Edge translated the refreshed Friendi identity into mobile journeys for onboarding, balance visibility, data usage, offers, recharge, balance transfer, and customer support.
Brand-aligned mobile app experience
The screens bring the refreshed Friendi visual identity, mascot, colors, and offer presentation into a practical app interface for Virgin Mobile Oman.
Customer journeys across account and recharge
The demo covers sign-up, login, account dashboard, store subscriptions, data and spend trackers, card recharge, credit card recharge, and support access.
Product Screens
Telecom self-care app journey
The proof visuals show the app moving from brand welcome and onboarding into account management, offers, recharge, usage visibility, and customer support.
Experience Coverage
A telecom app built around daily account tasks
This proof profile focuses on telecom product experience for customers managing mobile balance, data, bundles, recharges, mobile credit transfers, and help requests.
Rebranded mobile presence
Friendi colors, logo treatment, mascot moments, and offer cards create a more recognizable customer-facing app experience.
Account actions in one app
Customers can check balances, view data, browse bundles, recharge, and review telecom service usage from the same interface.
Help built into the journey
The support screens give customers direct routes to chat or call support when they need help inside the app flow.
What It Solves
Telecom customers need simple control over daily account tasks. Friendi Mobile brings core self-care actions into a branded app so customers can manage mobile usage without relying on separate channels.
Core Capabilities
- Brand welcome, sign-up, and login flows
- Balance, remaining data, and account dashboard
- Store offers and bundle subscription screens
- Recharge through cards and credit card flow
- Usage trackers, balance transfer, and support access
Bluethroat Edge Role
The team shaped the rebranded mobile experience and app journeys, turning telecom self-care requirements into customer-facing screens for Virgin Mobile Oman and the Friendi Mobile brand.
More Product Work
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